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Positive
Marketing
UserSignitic
Content and social
SurferIconosquare
Marketing
User

Engage customers on every channel

The platform that brings together CRM, email marketing and automation to engage your customers at the right time.

  • Email and SMS marketing
  • Automation workflows
  • Unified CRM
Positive
Signitic
Email signature management
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Subsequent subcontractors

Identity of the sub-processor Description of activities Processing location, guarantees
Amazon Web Services SARL
31 Place des Corolles
Tour Carpe Diem
92400 Courbevoie
France
Data application hosting
Sending transactional emails
Paris, France
Frankfurt, Germany
Amazon Bedrock via Amazon Web Services SARL
31 Place des Corolles
Tour Carpe Diem
92400 Courbevoie
France
Generative artificial intelligence provider
Optional · Uma
Optional implementation, subject to Uma AI being enabled in your Workspace
EU (France, Germany, Sweden, Italy, Spain, Ireland)
Sentry
45 Fremont St,
San Francisco
CA 94105
United States
Monitoring application performance and tracking errors Austria, Netherlands, United States, Canada
Standard Contractual Clauses
European datacenter
Encryption
Gleap GmbH
Dr. Walter-Zumtobel-StraĂźe 2
6850 Dornbirn
Austria
AI-based customer support and feedback platform Europe (incl. Germany, Ireland, Luxembourg), United States
Standard Contractual Clauses
European datacenter
Encryption
Peaberry Software Inc
Customer.io
9450 SW Gemini Dr
Suite 43920
Beaverton
Oregon 97008-7105
United States
Sending marketing emails and user communications (onboarding, information, offers, etc.) Belgium, United States
Standard Contractual Clauses
European datacenter
Encryption
Groupe Positive Signitic’s parent company
Parc d’activité des 4 vents
3 Avenue Antoine Pinay
59510 Hem
France
Support for central services Hem, France

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Any change regarding the addition or replacement of subsequent subcontractors is carried out under the conditions specified in the personal data processing agreement or under specific terms, if applicable to the latter.